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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each page. A context menu will appear. It offers in-depth information about all the operations that you can carry out on the given page. Each pop-up window appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge selection of video tutorials illustrating how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are getting done instead of only reading articles. In this way, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you need, have a look at our extensive FAQ section, which contains questions asked by real customers and offers real solutions. We frequently "revamp" our FAQ database with new questions & answers in an attempt to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can contact our fantastic team of support engineers available 24x7x365 and ready to assist you with any question. Each trouble ticket you open will be answered in less than 1 hour (the average trouble ticket response time is just 20 minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

JAVIS INTL MEDIA COM Ltd
London Registered Office Address:
1417-1419 London Road
LONDON
SW16 4AH
Office Phone:+44-20-3759-2630

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 263186

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com